In January, we predicted five flexible workspace trends to watch. These included enterprise outsourcing becoming mainstream; highly amenitised assets with best-in-class hospitality being ‘table stakes’ for any new office development; a continued boom in wellness offerings; and a revival of suburban locations and further operator fragmentation. The impact of COVID-19 has accelerated these trends, while new trends – such as the integration of home as a place of work and the growing importance of the digital experience – have also emerged.
