Marie Shannon

Dynamic and innovative executive with extensive experience delivering efficient and effective client centric service experiences and operational excellence.  I have a diverse backgroud in strategic planning, customer experience strategy and execution, risk management, service recovery and data management and analytics.  I am proactive and forward looking with a passion for operational optimization and delivering creative solutions that directly impact the bottom line.

I am known for leading with energy, creativity and authenticity with a strong focus on motiviating employess to know their value and contribution to the broader organizational  goals.